1. Information We Collect
1.1 Information You Provide
We collect information you voluntarily provide when you:
- Contact Us: Submit our contact form (name, email, phone, message)
- Newsletter: Subscribe to our newsletter (email address)
- Book Consultation: Schedule a meeting (name, email, phone, preferred time)
- Admin Access: Log into our admin panel (login credentials)
1.2 Information Automatically Collected
When you visit our website, we may collect:
- Log Data: IP address, browser type, device type, referring pages
- Usage Data: Pages visited, time spent, links clicked
- Cookie Data: Information stored via cookies (see Cookie Policy below)
2. How We Use Your Information
We use your information to:
- Respond to your inquiries and provide customer support
- Send you newsletters and marketing communications (with consent)
- Schedule and manage consultation appointments
- Improve our website and services
- Analyze usage patterns and website performance
- Comply with legal obligations
- Prevent, detect, and address technical issues
3. Information Sharing
3.1 We Do Not Sell Your Information
We do not sell, rent, or trade your personal information with third parties.
3.2 Service Providers
We may share information with trusted third-party service providers who assist us in operating our website:
- Email Services: SendGrid or similar for email delivery
- Web Hosting: Hostinger for website hosting
- Analytics: Google Analytics (with consent)
These service providers are contractually obligated to protect your information.
3.3 Legal Requirements
We may disclose information if required by law or to:
- Comply with legal process
- Protect our rights and property
- Prevent fraud or abuse
- Ensure safety of our users
4. Data Security
We implement appropriate security measures to protect your information:
- Encryption: HTTPS/TLS encryption for data transmission
- Access Controls: Restricted access to admin panel and data
- Secure Storage: Proper file permissions and server security
- Regular Updates: Software and security patches kept current
Note: No method of transmission over the internet is 100% secure. We cannot guarantee absolute security.
5. Cookies and Tracking
5.1 Cookies We Use
- Essential Cookies: Required for website functionality
- Analytics Cookies: Help us understand how visitors use our site (with consent)
- Preference Cookies: Remember your settings and preferences
5.2 Managing Cookies
You can control cookies through your browser settings. Note that disabling cookies may affect website functionality.
5.3 Cookie Consent
We use a cookie consent banner to obtain your consent for non-essential cookies. You can manage your preferences through the banner.
6. Your Rights (GDPR)
If you are located in the European Economic Area (EEA), you have the following rights:
- Right to Access: Request copies of your personal data
- Right to Rectification: Request correction of inaccurate data
- Right to Erasure: Request deletion of your personal data
- Right to Restrict Processing: Request restriction of data processing
- Right to Data Portability: Request transfer of your data
- Right to Object: Object to processing of your data
- Right to Withdraw Consent: Withdraw consent at any time
To exercise these rights, contact us at: info@mspe.pro
7. Data Retention
We retain your information for as long as necessary to:
- Fulfill the purposes for which it was collected
- Comply with legal obligations
- Resolve disputes
- Enforce our agreements
Contact inquiries may be retained for business purposes. Newsletter subscribers can unsubscribe at any time.
8. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information.
9. Children's Privacy
Our services are not intended for children under 16. We do not knowingly collect personal information from children under 16. If we become aware of such collection, we will take steps to delete it.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by:
- Posting the new policy on this page
- Updating the "Last Updated" date
- Sending you an email notification
Your continued use of our website after changes constitutes acceptance of the updated policy.
11. Contact Us
If you have questions about this Privacy Policy or your personal information, please contact us: