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Lebanon’s business IT, from dial-up in 2000 to today.

AN MSPE EXPERIENCE

Every resilient business
has a journey.

Twenty-six years of Lebanese IT, in eight stops.

2000FOUNDATIONS

Dial-up, copper lines and the first networked offices.

In 2000 most Lebanese businesses connected over copper telephone lines and 56k dial-up modems. The accounts often lived on a single desktop, and a storm or an exchange fault could take a company offline for days.

01 / 08BEIRUT · THE COPPER YEARS
SCROLL, SWIPE OR USE ARROW KEYS2000 — 2026
THE MARKET · 2000

When the office network was one cable and one PC

In 2000 most Lebanese businesses connected over copper telephone lines and 56k dial-up modems. The accounts often lived on a single desktop, and a storm or an exchange fault could take a company offline for days.

Companies were moving from paper ledgers to accounting software, often on one machine with no backup. Telephone lines were noisy, connections dropped mid-transfer, and when a hard drive failed the records went with it. The lessons from this era still hold. Keep the business running locally when the outside line fails, and keep a copy of your data somewhere other than the machine that holds it.

Typical connection56k dial-up
Typical backupOften none
Lesson that stuckCopy data off the machine
How we run IT support today
YOUR EXPERIENCE

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ABOUT THIS EXPERIENCE

Built for Lebanese conditions

Lebanese businesses deal with rationed power, generator changeovers, a currency crisis and the same cyber threats as everyone else. This journey follows how the market met each of those challenges. MSPE (Multiple Service Provider Experts) was founded in 2020. Georges Haddad, part of the MSPE team, has been handling business infrastructure since 2012. We work with AWS, Azure, Microsoft 365, Bitdefender, the WhatsApp Business Platform and ERPNext, and look after the hardware on site from Baabda.

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EXPLORE MSPE

Services

The eight stops, 2000 to 2026

  1. 2000 · When the office network was one cable and one PC

    In 2000 most Lebanese businesses connected over copper telephone lines and 56k dial-up modems. The accounts often lived on a single desktop, and a storm or an exchange fault could take a company offline for days.

    How we run IT support today

  2. 2008 · Surviving the generator changeover

    State electricity rationing meant daily cuts, and every switch to the neighbourhood generator could send a surge through unprotected equipment. Fixed-wireless links were widely used as a second way online when cables went down.

    Explore IT support & helpdesk

  3. 2012 · Learning IT the Lebanese way

    3G reached Lebanon in late 2011, and email and files followed staff onto their phones. In 2012 MSPE’s Georges Haddad started his career handling business infrastructure: server closets, generators, networks and a newly mobile workforce.

    Meet the IT support team

  4. 2017 · The day patching stopped being optional

    In May 2017 the WannaCry ransomware spread through unpatched Windows machines and hit more than 200,000 computers in around 150 countries within days. Microsoft had published the fix two months earlier.

    Discover cyber security

  5. 2019 · Keeping data alive when the server can’t be replaced

    From late 2019 the banking crisis, informal capital controls and the collapse of the lira made imported servers and spare disks scarce and expensive. MSPE was founded in 2020, in the middle of it, to move businesses onto cloud and off-site backups.

    Discover hosting & cloud

  6. 2023 · Never trust, always verify

    Lebanese banks, clinics and traders became regular targets for ransomware and CEO fraud, and AI made fake emails and voices convincing. MSPE moved clients to zero trust: MFA on every account, Bitdefender GravityZone EDR and regular penetration tests.

    Discover cyber security

  7. 2025 · WhatsApp AI in Arabic and English

    In Lebanon and across the diaspora, customers message businesses on WhatsApp, often late at night. MSPE built an AI assistant that answers from your own company knowledge, in Arabic and English, around the clock.

    Discover the WhatsApp AI assistant

  8. 2026 · Multi-currency operations on ERPNext

    Lebanese companies trade in two currencies, across branches and channels. MSPE deploys ERPNext to bring USD/LBP accounting, inventory, CRM and the WhatsApp assistant into one open-source system you own.

    Discover ERPNext & automation
Book a free IT audit